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Network Management for the Smart Grid

Silver Spring's UtilityIQ® Network Element Manager (NEM) provides a centralized, advanced network management infrastructure for reliable data management, high-level network management tasks, network performance and capacity metrics and control of multiple applications. Using industry-standard protocols, UtilityIQ NEM enables scalable and secure utility network management throughout your service territory.

UtilityIQ NEM supports network monitoring across metering and non-metering devices. The software enables device management, network health monitoring, version control, remote firmware upgrades and capacity planning and control functions, allowing seamless integration of business-critical services such as Demand Response, dynamic pricing, billing and collections.

• Insight into key network fault, performance and capacity management criteria
• Dashboard-style access to network status by service, device type, capacity and routing efficiency
• Installation, configuration, provisioning, management, monitoring and diagnostic functions
• Flexible alert policies enable performance and fault policy exceptions and flags device data outside pre-set tolerances from devices all the way to the customer premise
• Proactive performance analysis can query multiple devices simultaneously and deliver visibility into the state of the network at all times
• Capacity policies allow operators to add capacity or adjust schedules to maintain optimal network utilization
• Secure XML-based integration with existing applications
• Industry-standard protocols ensure easy integration with third-party event-management systems