services

Home >   Services >  Business System Integration

Business System Integration – Helping Tie Your Smart Grid into Your Business Systems

When you adopt the Silver Spring Smart Energy Platform, you do not want to reinvent the systems your utility uses every day to manage its business. And there’s no need to.

Silver Spring will work with your IT staff and your system integrator to tie the UtilityIQ application suite securely into each of your business-critical systems, such as:

  • Meter Data Management
  • Asset Management
  • SCADA
  • Customer Information and Billing
  • Demand Side Management
  • Engineering Design
  • Outage Management
  • Distribution Automation
  • GIS
  • Workforce Management
  • IVR
  • Portals, including the Silver Spring CustomerIQ portal

We also can help you do much more than just enable UIQ to communicate with your existing systems: we can help you automate and improve many of your current business processes.

In addition, Silver Spring can help integrate UIQ with the new programs and devices you’re planning and launching to stay ahead of the political and economic pressures you see coming: e.g., prepayment and innovative pricing agreements (demand pricing structures, TOUs, etc.), distributed generation products and renewable credit programs, and HAN products and services that enable your customers to take more control over their consumption (e.g., programmable thermostats, in-home displays, energy web portals, and dynamic pricing programs).

Silver Spring will help you define the business requirements, scope the work, and provide guidance and assistance to your IT and system integrator teams. Take advantage of the opportunity to explore how UIQ not only enables your Smart Grid but also can help “smarten” your existing and new business services. Whether you plan a simple integration or more in-depth process changes, we’ll stay on hand to help you configure UIQ and provide testing support and troubleshooting.

Questions? Email us at support@silverspringnet.com