Training Your Staff in Everything They Need to Know About Your Smart Grid

Your IT staff needs to be fully empowered to get their jobs done. To prepare your staff to work with the smart grid, Silver Spring offers a rich set of training courses.

Application Training: A set of courses that train the utility employee end user of Silver Spring application tools. IT staff involved in managing your smart grid should all take these classes to get solid grounding in the functions and capabilities of all aspects of the UtilityIQ application suite.
Administrator and Role-based Training: These sessions address the different needs of your IT staff, based on their roles: administrators, business ops, IT ops, network ops, etc. All will learn the relevant “best practices” for all the smart grid tasks associated with their functional roles.

Of course, custom training is also available if the specifics of your smart grid solution require training beyond our basic courses. If and when your utility decides to take UtilityIQ hosting in-house, we’ll provide professional services to ensure a complete, effective knowledge transfer to your staff: advanced transition-focused training, and daily on-site help from Silver Spring experts.

Typically employees from multiple customers attend Application Training as well as Administrator and Role-based Training sessions, hosted at or near the Silver Spring headquarters in Redwood City, California. However, we are open to holding sessions dedicated solely for your employees and locating them at your site, if your attendance numbers and budget allow.

Questions? Email us at support@silverspringnet.com